Every business recognizes that retail is how they can make the most profits but when your team is not motivated by commissions or to help the company achieve it's goals what can you do? By changing the focus, creating new ways to compensate your team, giving them the skills to educate not sell and knowing how to present this process I know that I can take your retail revenues to a minimum of 33% of your sales. What will that mean to your bottom line?
Increase Productivity and Sales
What does this mean? In a nutshell, good productivity means that when an employee is at work the hours of service they have for sale are at full capacity and that they are working with maximum efficiency to generate what the business needs per hour to profit. Too many times businesses can think they are busy but at the end of the day the money just isn't there. When that happens there can be issues with pricing of services or time allowance for services. My job is to work with you to know what your business needs to make per hour to be profitable and to help you implement the tools to get you there.
Motivate Your Team
Do you know how to get people excited about their work again? What motivates them to get out of bed and come to work each day eager to do their best? It can be a guessing game and much time and energy can produce little or no results. Lasting motivation happens through self discovery of how they can make a difference in the lives of those they serve. This approach doesn't just motivate a team it fosters personal growth and development and the rewards are life changing. Your company has the ability to change peoples lives and I am her to help!
Resolve Issues and Conflicts
Leaving employee or company conflicts unresolved can have dramatic effects such as decreasing morale, productivity and sales not to mention that emotional toxins can permeate into your client experience. It won't go away on it's own but there is a way to turn every challenge into an opportunity to learn and grow. You aren't expected to handle everything and sometimes it's best to bring in a neutral outsider to help!
Get Everyone on the Same Page
Got different pay scales, experience and price tiers making it difficult to delegate duties with paychecks creating senses of entitlement? No matter where a person is in your company there is one thing that unites a team, the skill sets we have and the clients we serve. When service standards and the client experience is the goal, employees feel success in every stage of their career. Performance mentoring is what's required to unite a team and achieve common goals.
Become a Team of Peak Performing Professionals
What is a peak performer? Many companies call their biggest earners their peak performers but rewarding people based on money alone can leave them open for failure in the future. A true peak performer is someone who is operating at full productivity, has developed the top level of skill sets and has the behaviors and attitudes to sustain a thriving business. Once we know a person has reached the status of peak performance the next thing to do is monitor and measure the performance to ensure long term sustainability. This is how you help your employees succeed.
My guarantee to you is really very simple. I work with you or without you till you get the results you intend with your team. I get your team more productive, motivated, making more money or behaving more as a professional by holding them accountable to the businesses profits and growth. Because if your business isn't successful and making money, they don't have a place to work.
I look forward to "meeting you"
Cheryl Roose
Cheryl Roose is an expert in team development, team training and provides consulting services to business owners who want to build their teams. Her work has been quoted by Canadian Hairdresser Magazine as being the leader in salon industry .She is currently the contributing author on numerous forums and a motivational speaker in and outside the salon industry.
So what's next?
Call me at 780-437-3441 or email me at cheryl@sossalonoperatingsystem.com for your
FREE 15 minute consultation to best make a decision which team development coaching
solution is right for you!
Not
only will you get your team issues resolved the bonus is that the work
I do focuses on positioning you as the leader of your business and creating companies where people want to work. So once
my job is complete your team will trust you to take theirs and your
business to new levels of success!
So whether you need help now or have already experienced challenges, you have found the solution!
