BLOG
MASTERMIND MEMBERS
HOME
CLIENTS-TESTIMONIALS
> SOSFAQ
 
 

Choose one of the following topics to better direct you:

Product Orders and Shipping

How do I place an order?
When will I receive my product after purchasing?
What do I do if my digital download expires?
I didn't receive my digital download.
How can I get my sample page booklet or workbook if I deleted my confirmation auto responder?
Can I order the system in sections rather than all at once?
What if I want to return my product?


On Line Seminars, Teletraining and Mastermind Memberships

How do I get back to the seminar if left?
What do I need to view an on line seminar?
How do I get a transcript of the free teletraining seminar?
How do I cancel my Mastermind Membership?
How do I get my audio from my Mastermind Teletraining session?


Consulting and Training Services

How long does it take a consultant to implement the Salon Operating System?
How do I hire a salon consultant?
Can I cancel my consulting services at any time?


Implementing the Salon Operating System

What order do I implement the manuals in?
How do I begin?
Do I have to use the whole system or can I just use the parts I want?
How long does it take to implement the Salon Operating System?
What help is available when implementing the system?


Employee Related Topics

What if my employees resist the new process or leave when I make the changes?
Is this system suited to top performing employees or just beginners?


Pay Structure Topics

Can you use the Salon Operating System with commission employees?
How do employees get raises in this structure?
How do you convert commission employees to salary?
What is the benefits of a salary?








Product Orders and Shipping
To place an order simply locate the product you wish to purchase and click on the "add to cart" icon and follow the step by step instructions.

Once payment is received you will be directed to your digital download. A digital download allows you to save the product to your desk top in pdf format.

The Salon Operating System complete package ($497 value) is the only product that is shipped in hard copy.

Once payment is received, the product will be shipped within 48 hours and delivered within 5 to 7 business days in Canada and the United States. Over sea shipments require 10 to 14 business days for delivery.

The Salon Operating System is only available in its entirety.

Back to questions


On Line Seminars
The only requirement for viewing the on line seminars is Flash Player.

Back to questions


Implementing the Salon Operating System
The manuals are laid out in the binder in the order to be implemented.

The first thing to do when you get your system is to modify the Business Structure Manual. You do this by using the cd that contains the manuals in WORD format. Make the necessary changes and print out the new manuals. You can also modify the service procedures in your Policy and Procedure Manual. Remember to reprint your modified copies.

To begin implementing the Salon Operating System, read the Read Me First booklet and follow the step by step implementation guide located on page one of the Business Structure Manual.

The system is successful only when implemented in it's entirety. Use each section as a guide that you can modify but we suggest you keep it as a complete package to take full advantage of the monitoring systems.

To implement the Salon Operating System can take from one week to one month. The system begins working immediately.

For assistance with implementing the Salon Operating System, click here for the available options.

Back to questions


Employee Related Topics
Ensure employees that the system was designed to build a healthy thriving salon focused on building careers and a positive client experience in a positive professional salon atmosphere. The commitment both parties make is the testament of how quickly it works. Employees not wanting to make changes and choosing to leave do best as individual operators rather than in a team environment.

Salon Operating System is beneficial to employees starting in the industry by providing them with the tools to advance quickly. It is also beneficial to employees who are already established by providing opportunities to develop new skills, attain new positions in the company and reach new levels of performance.

Back to questions


Pay Structure Topics
Salon Operating System can be used with commission employees, it does not require a salary base pay structure to be effective.

Employees get raises in Salon Operating System's structure by reaching levels of performance through the qualification process or by reaching goals set out by the employer.

As outlined in the Business Structure Manual, commission employees can be converted to a salary base pay by taking an average of the previous six months pay.

A salary is beneficial to the employer when setting a salon budget and forecasting profits. The employee benefits from a salary when creating a personal budget and when seeking financing options by having an employment status versus a commission status.

Back to questions


Consulting and Training Services
To hire a salon consultant, simply fill out the questionnaire and you will be contacted within 48 hours.
Click here to fill out the consulting questionnaire

Back to questions



Web Hosting Companies