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Salon Operating System
This automated business system is the tool for salon and spa owners to use if their goal is to have their businesses operate successfully with or without their presence. This complete tool kit implements quality controlled service consistently between technicians and the systems to measure your team's performance. This is the turnkey solution for salon and spa owners who want to brand themselves with superior service standards. More details
Salon Operating System includes the following 12 manuals:
- The Implementation Guide to training
- Business Structure Manuals for technicians, leaders and front desk
- Policy and Procedure Manuals for technicians, leaders and front desk
- The Performance Measurement Manual
- Leadership Training Handbook
- Tracking System
- The Workbook
- Sample Page Booklet
Salon Operating System includes the following tools, templates and systems which salon owners, beauty schools and spas can use as is or as a guide to implement their own structures:
Vision and Mission, Marketing Strategies, Salon Pricing, Employee Handbook for Salon Functions, Salon Policies with Scripts, Retail, The Qualification Process,
Team Incentive Programs, Pay Structures, Service Procedures for Hairstylists
and Estheticians, Skill Certification, Goal Setting, Performance Appraisals, Client Surveys, Recruiting, Interview Process, Job Descriptions, Leadership Training, Workshops, Tracking Forms, The Implementation Guide, a step by step process for implementing the Salon Operating System!
The complete Salon Operating System consists of the 12 manuals in hard copy and on Cd.
View Sample
$497 
To UPGRADE and include one on one coaching and consulting that guides you through the complete implementation of this system click here!
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Salon Operating System Packages
Listed below are the systems, tools and templates you will find in the technicians, front desk and leadership packages.
Vision and Mission, Marketing Strategies, Salon Pricing, Employee Handbook for Salon Functions, Salon Policies with Scripts, Retail, The qualification Process, Team Incentive Programs, Pay Structures, Service Procedures for Hairstylists and Estheticians, Skill Certification, The Implementation Guide (a step by step process for implementing your training package)!
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The Leadership Package
Provide your leaders and managers with the tools to lead your team with excellence. Included in this manual are the systems, policies and procedures to train technicians and front desk staff with superior service standards. Leaders are provided with the tools to set achievable goals and the systems to monitor and measure the teams success. Includes the following:
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Read Me First
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Business Structure Manual
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Policy and Procedure Manual
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The Workbook
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Performance Measurement Manual
View Sample
$197 
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The Front Desk Package
Turn your front desk into a business building center. Included in this manual are marketing strategies and service standards specific to the front desk to incorporate outstanding first and last impressions in the client experience. Includes the following:
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Read Me First
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Business Structure Manual
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Policy and Procedure Manual
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The Workbook
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Performance Measurement Manual
View Sample
$197 
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The Technician Package
Train your technicians with salon policies, procedures and the systems that incorporate superior service standards and consistent quality controlled service. Includes the following:
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Read Me First
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Business Structure Manual
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Policy and Procedure Manual
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The Workbook
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Performance Measurement Manual
View Sample
$197 
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