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$497 




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Product satisfaction is guaranteed with a store credit or service voucher. Because this product is digitally downloaded and shipped in hard copy, cash refunds are not applicable.

The Salon Operating System

 

 

 


Description:                                                

 

 

 

This is an automated salon/spa business template that you customize. Whether you are just starting your business, have multi locations or if your an owner who has a team of technicians, front desk people, managers or team leaders and require the systems, policies and procedures to build consistent quality you will find all you need in this complete business package. Focused on creating a brand and client experience unique to you and implementing it with each and every visit is what this system will do for you. This complete package was designed specifically to train teams to be productive peak performers accountable to company profits and growth. Click here to learn more about this system.

What it does:                                                  

The SOS System gives you the tools to perform the interviews that hire the right team for your business from technicians to front desk staff and team leaders and managers. All positions have the policies that outline employment expectations and the service procedures to train them with your unique brand consistently. You will get marketing strategies to turn every call and walk in into a client and bring them back with the 12 step process called the "Standard Of Service".

 

BUT, the best part of the SOS System is that there is a process to monitor and measure employee performance, the application of the "Standard of Service" as well as the policies and procedures so the owner can hire any qualified person regardless of their experience to run the business as if the owner was there. Imagine the peace of mind and freedom that comes when you know for sure that your business is operating at it's peak!

 

PLUS, in the SOS System you will find exercises to conduct team meetings, set goals, deal with employee issues and strategies to assist your leadership growth. The premise of SOS is that by using systems we preserve the esteem of employees keeping personalities out of business dealing only with the processes. Respect and dignity raises company morale and creates a positive working environment, see for yourself!

View Sample

What you get:                                              
Salon Operating System includes the following 7 manuals and 4 guides delivered to your door in hard copy which can be used as a reference guide. You will also find the same 7 manuals on Cd in Word documents for quick and easy customization:
  • The Implementation Guide to training
  • Business Structure Manuals for technicians, leaders and front desk
  • Policy and Procedure Manuals for technicians, leaders and front desk
  • The Performance Measurement Manual
  • The Leadership Training Handbook
  • Tracking System
  • The Workbook
  • Sample Page Booklet

Here is what you will get in this template: Vision and Mission Exercises, Leadership Workbook, Marketing Strategies To Get New Clients and To Increase sales With Existing Clients, Staff Pricing Guidelines, Employee Handbook for Business Functions, Template of Service Policies with Scripts, Retail Systems, Qualification Process, Team Incentive Programs, Pay Structures, Templates of Service Procedures, Skill Certification For Qualifying New Hires, Goal Setting Exercises, Performance Appraisals, Client Surveys, Recruiting Processes, Interview Process, Templates of Job Descriptions, Team Workshops, Tracking Forms, The Implementation Guide and a step by step process for implementing the Service Operating System!

If you would like the training to customize and implement your SOS System into your salon/spa, click here to learn about our webinar training!

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